Shipping policy
At Goldarae, we strive to process and deliver your orders quickly and efficiently. Please review our shipping policy below for details on processing times, shipping options, and delivery expectations.
Processing Times
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Orders are processed within 2–3 business days (Monday–Friday, excluding holidays).
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Once processed, you will receive a shipping confirmation email with tracking details.
Shipping Rates & Delivery Estimates
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Shipping rates are calculated at checkout based on your location and chosen delivery method.
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Estimated delivery times:
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Standard Shipping (U.S.): 3–7 business days
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Expedited Shipping (U.S.): 2–3 business days
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International Shipping: 7–21 business days (varies by destination and customs)
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Please note: Delivery times are estimates and not guaranteed. Delays caused by carriers, weather, or customs are outside our control.
Free Shipping
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We offer free standard shipping on U.S. orders over $50.
International Orders
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International customers are responsible for any customs duties, taxes, or fees imposed by their country.
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Goldarae is not responsible for delays caused by customs clearance.
Order Tracking
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Once your order ships, you will receive an email with a tracking number.
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Please allow up to 24–48 hours for tracking updates to appear.
Lost or Stolen Packages
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Goldarae is not responsible for lost, stolen, or incorrectly delivered packages due to customer-provided address errors.
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If you believe your package is lost or stolen, please contact the shipping carrier directly. We will assist you in opening a claim if needed.
Delivery Issues
If you experience any issues with your delivery, please contact us at:
📩 info@goldaraeshp.com within 7 days of the expected delivery date.